At Baked Pie, a Shyra Group enterprise, your privacy is our priority. We are committed to safeguarding your personal information while delivering technology-driven solutions designed to simplify processes, improve performance, and empower businesses. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

1. Who We Are

Baked Pie is a business technology solutions provider offering:

• Business Process Automation Tools

• Digital Marketing Services

• Software and Mobile App Development

• White-Label and SaaS Solutions

• Custom Consultancy and Development Services

We operate globally in a digital-first environment to serve startups, MSMEs, and established businesses.

2. Information We Collect

We may collect the following types of information through our website and services:

a. Personal Information

• Name, email address, phone number, job title

• Company name and industry

• Billing and invoicing details

b. Technical Information

• IP address, browser type, device details

• Usage data such as page visits, time spent, and navigation paths

c. Marketing & Communication Data

• Preferences regarding newsletters or updates

• Responses to surveys, feedback, or inquiries

d. Client Data (via SaaS, apps, or white-label tools)

• Data you upload or generate while using our tools and platforms

• Operational data used to provide insights and performance metrics

3. How We Use Your Information

We use your information to:

• Deliver and manage services (e.g., automation tools, digital marketing)

• Customize and improve user experience

• Communicate with you about services, updates, or promotions

• Provide customer support and respond to inquiries

• Conduct internal analysis and product development

• Enable future integration of AI and Machine Learning features

• Comply with legal obligations and protect our legal rights

4. How We Share Your Information

We do not sell your personal data. However, we may share information with:

• Service Providers: For hosting, analytics, communications, and payment processing

• Shyra Group Affiliates: For strategic operations and product enhancement

• Legal Authorities: When required to comply with laws or legal processes

• Business Transfers: In the event of a merger, acquisition, or reorganization

All third parties are contractually obligated to protect your data and use it only for the intended purpose.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including:

• Contractual obligations

• Legal compliance

• Operational requirements (e.g., analytics, service support)

You may request data deletion at any time (see Section 8).

6. Data Security

We implement appropriate technical and organizational measures to secure your data, including:

• SSL encryption

• Access controls and role-based permissions

• Regular security assessments

However, no online transmission is 100% secure. You share data at your own risk.

7. International Data Transfers

As a global, digital-first company, your data may be processed outside your country of residence. We ensure adequate protection for international transfers through standard contractual clauses or equivalent legal safeguards.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications

• Restrict or object to certain types of processing

• Request data portability (where applicable)

To exercise your rights, email us at info@bakedpie.in.

9. Third-Party Links

Our website may contain links to third-party platforms or services. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

10. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Baked Pie – A Brand of Shyra Group
Email: info@bakedpie.in
Phone: +91-87006 04342
Website: www.bakedpie.in