Welcome to Baked Pie, a digital business solutions provider under the Shyra Group. By accessing or using our website, platforms, tools, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using the website , or any service offered by Baked Pie, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy. If you do not agree, please do not use our website or services.

2. Who We Are

Baked Pie is a technology-first company delivering:

• Business Process Automation Tools

• Digital Marketing Services

• Custom Software & Mobile App Development

• White-Label SaaS Solutions

• Consultancy and Tailored Business Solutions

Our services are available to clients globally in a digital-first format.

3. Use of Our Services

You agree to use our services only for lawful purposes and in a way that does not violate any applicable local, national, or international law or regulation.

You are responsible for:

• Ensuring the accuracy of the information you provide

• Safeguarding access credentials (if any)

• Using our tools in compliance with your local laws

We reserve the right to suspend or terminate access if you breach these terms or misuse our platforms.

4. Intellectual Property

All content on this website—including but not limited to software code, tools, branding, designs, text, images, logos, and graphics—is the intellectual property of Baked Pie or its licensors.

You may not:

• Copy, modify, distribute, or reproduce any part of our site or tools without written consent

• Use our branding or trademarks without permission

• Reverse-engineer or create derivative works from our SaaS or software solutions

5. Payment & Subscriptions

For paid services, such as SaaS products, white-label tools, or custom development:

• Prices are specified on individual service agreements or product pages

• Payments must be made in accordance with agreed terms

• Subscription-based services will renew automatically unless canceled prior to the renewal date

We reserve the right to change pricing, plans, or billing cycles with prior notice.

6. Refund Policy

We offer tailored and digital services that are often non-refundable. Refunds are handled on a case-by-case basis and may be issued if:

• A critical issue is not resolved after repeated attempts

• You cancel a service before substantial work has commenced

For SaaS subscriptions, refunds are only applicable if specified in the subscription agreement.

7. Limitation of Liability

To the fullest extent permitted by law, Baked Pie and its affiliates will not be liable for any:

• Indirect, incidental, special, or consequential damages

• Data loss, revenue loss, or business interruption

• Errors in third-party tools or services used in our solutions

Our liability is limited to the fees paid by you for the specific service involved, if any.

8. Third-Party Tools and Integrations

Some services may involve third-party APIs, platforms, or services (e.g., payment gateways, analytics tools, CMS platforms like WordPress). We are not responsible for:

• Third-party performance or data handling

• Downtime or limitations arising from third-party tools

Using such services may be subject to their own terms and policies.

9. User-Generated Content and Client Data

For content or data uploaded by you while using our platforms or services:

• You retain ownership of your data

• You grant us a license to store, process, and analyze the data solely to deliver the services

• You are responsible for ensuring the legality and accuracy of uploaded content

We implement reasonable safeguards to protect data but cannot guarantee absolute security.

10. Termination

We may suspend or terminate your access to our services at any time for reasons including but not limited to:

• Breach of terms

• Illegal activity

• Non-payment

Upon termination, you must cease all use of our tools and platforms, and data access may be revoked or deleted, subject to applicable laws and agreements.

11. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes means you accept the revised terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts in Noida, India.

13. Contact Us

If you have questions or concerns about these Terms & Conditions, please contact:

Baked Pie – A Brand of Shyra Group
Email: info@bakedpie.in
Phone: +91-87006 04342
Website: www.bakedpie.in